Test out our new customer services website

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We're looking for people to come and test how well our new site is working. We hold sessions every three weeks or so and are looking to test with people who have a broad range of abilities and needs.

If you come to one of the sessions, we will give you £30 of Love2Shop vouchers.

Name

What is the first part of your postcode?

If you're in work, where do you work?

We'd like to run the sessions in the areas which are most convenient for people.

Age

18-35

36-60

60+

Clear selection

Email address *

Phone number

Please choose one of the following statements that is closest to how you use the internet. *

I hardly ever use the internet and I often get stuck and need help.

I have email and facebook which I occasionally check. Sometimes I shop online, but it often takes me a while to set up accounts or find what I'm looking for. Sometimes I need to ask for help.

I have facebook and email and will do some shopping online but when it comes to things like my bank account or telephone bill I prefer to do things on paper or talk to a real person.

I prefer to have everything online. I do all my banking, shopping, and research online. I use social media everyday and regularly use the internet to find out the answers to questions.

Required

Do you use the internet more regularly on a mobile or computer? *

Mobile

Computer

Other:

When are you more likely to be available?

We run sessions around 30-40 minutes in length

Mornings

Afternoons

Evenings

Other:

Are you a...

Home owner

Renter

Keyworker

Part owner (fizzy living)

Clear selection

How long have you been a Thames Valley Housing resident?

Are you currently receiving housing benefit?

Yes

Clear selection

Have you already signed up to My TVH?

Yes

Clear selection

Submit

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